Western Digital (WD) data recovery: external hard drives
Creative IT recovers data from failed Western Digital (WD) devices, at the Manosque laboratory or by courier. The quote is free, before any work starts.
Supported models
The model number is on the label of the device. The list is not exhaustive: if yours is missing, call +33 4 42 59 22 91.
| Product line | Years | Model numbers |
|---|---|---|
| My Passport | 2012–2026 | WDBACY, WDBKXH, WDBBEP, WDBYNN0010B, WDBYFT0020B, WDBYFT0040B, WDBYVG0010B, WDBYVG0020B, WDBPKJ0040B, WDBPKJ0050B |
| My Passport Ultra | 2013–2026 | WDBZFP0010B, WDBMWV0020B, WDBBKD0020B, WDBBKD0030B, WDBGPU0010B, WDBC3C0010B, WDBC3C0020B, WDBFTM0040B, WDBFTM0050B |
| My Passport for Mac, Slim, Air, Wireless, Wireless Pro | 2012–2020 | |
| Elements Portable | 2012–2026 | WDBUZG5000A, WDBUZG0010B, WDBU6Y0020B, WDBU6Y0030B, WDBU6Y0040B, WDBU6Y0050B |
| Elements Desktop | 2012–2026 | WDBWLG0020H, WDBWLG0030H, WDBWLG0040H, WDBWLG0060H, WDBWLG0080H, WDBWLG0100H, WDBWLG0120H, WDBWLG0140H, WDBWLG0160H, WDBWLG0180H |
| My Book | 2012–2026 | WDBACW0020H, WDBACW0030H, WDBFJK0020H, WDBFJK0030H, WDBFJK0040H, WDBBGB0030H, WDBBGB0040H, WDBBGB0060H, WDBBGB0080H, WDBBGB0100H, WDBBGB0120H, WDBBGB0140H, WDBBGB0160H, WDBBGB0180H |
| My Book Duo | 2014–2026 | WDBLWE0040J, WDBLWE0080J, WDBLWE0120J, WDBFBE0080J, WDBFBE0120J, WDBFBE0160J, WDBFBE0200J, WDBFBE0280J, WDBFBE0360J |
| My Book Thunderbolt Duo, My Book Pro, My Book Studio | 2012–2018 | |
| WD_BLACK | 2019–2026 | P10 Game Drive (WDBA2W0020B, WDBA2W0040B, WDBA3A0050B), D10 Game Drive (WDBA3P0080H), P40, P50 (WDBA3S), D30 (WDBATL) |
| My Passport SSD | 2017–2026 | WDBKVX2560P, WDBKVX5120P, WDBKVX0010P, WDBAGF5000A, WDBAGF0010B, WDBAGF0020B |
Faults we handle
- Drive not recognised
- Unusual noises
- Drop or impact
- Power surge
- Deleted files
- Accidental formatting
Prices
€79 to €1,500 excl. VATData recovery, depending on complexity
FreeQuote by phone or e-mail